View No. 15 (2017): Work Floor Experiences of Supply Chain Partnering in the Dutch Housing Sector

Marieke Venselaar

198 pages

ISBN 978-94-92516-89-3

Published: 2017-11-27

Book (Full version)

  • Introduction and research approach

    The construction industry is known for its waste of money and materials, low innovative capacities, and low productivity (Cox and Thompson, 1997; Vrijhoef, 2011). One reason is that the relationships between client and contractors is often perceived as a problematic one (Tazelaar en Snijder, 2010; Vrijhoef, 2011). Since decades, attention has been paid to supply chain partnering (SCP) in the construction industry, as a promising strategy to...

Book Chapters

  • Introduction

    Marieke Venselaar

    The construction industry is known for its waste of money and materials, low innovative capacities, and low productivity (Cox and Thompson, 1997; Vrijhoef, 2011). One reason for that inefficiency is the antagonistic relationship between clients and contractors (Tazelaar and Snijder, 2010; Vrijhoef, 2011). Clients often use competitive procurement and selection procedures to select contractors (Boukendour and Hughes, 2014). These procedures are expensive and time-consuming both for the...

  • This paper investigates the nature of qualitative construction partnering research, by reviewing academic peer reviewed papers about this topic. Results show that most papers focus on multi-player, inter-organizational relationships in supply chains that collaborate in new building projects. Intra-organizational relationships collaborating in existing projects are underexposed. Also, four methodological gaps are identified. 1) Insight in the process of data analysis is underexposed. 2)...

  • Although much research has been conducted about advantages and challenges for supply chain partnering (SCP) in the construction sector, focus has been mostly on formal aspects of implementation within organizations. Understanding social aspects, however, might be just as crucial to implementation of SCP as understanding managerial and intraorganizational dynamics. Therefore, this paper presents the results of a study in which a work floor professional together with a researcher tried to...

  • This study aims at uncovering intra-organizational dynamics in implementing supply chain partnering. Narrative techniques are used in a qualitative case study in a Dutch housing association. This study shows how project leaders of a Dutch Housing Association perceive relationships in the internal supply chain and the strategies that they develop to cope with these relationships. Furthermore, it is argued that key values of SCP as understood by the project leaders - such as sharing...

  • This study aims to reflect on experiences of professionals from a Dutch housing association and a contractor who perceive their relation as a successful supply chain partnership (SCP). Employing a narrative approach, this study shows the subgrouping in informal relations within and around the successful supply chain. The subgrouping shows examples of visible and hidden power dynamics. We conclude that, although the perception of success may have positive spin-offs, the members are not...

  • This research aims at understanding daily work floor experiences of project leaders of Dutch housing associations who try to apply the principles of SCP. By comparing three cases it was found that: 1) despite the attention, engagement, and effort put into applying the principles of SCP, there are no indications that this lead to fundamental and structural improvement of intra- and inter-organizational collaborations. 2) intra-organizational relationships are just as important as...

  • Conclusions

    Marieke Venselaar

    This research aimed to describe work floor experiences of project leaders who work for Dutch housing associations and who attempt to apply principles of SCP. Reason to do this, was that current research about SCP does not provide insight in what goes on at the work floor. This insight is necessary, because supply chain partnering is formed by ongoing complex responsive processes of interaction between professionals in their daily work life. To intervene effectively and to improve...