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• Klantgestuurd voorraadbeleid en empowerment Over Te Woon en andere initiatieven van woningcorporaties

  Sake Zijlstra

  1-312

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  Central to this dissertation are client driven housing management from housing associations in The Netherlands and the empowerment effects this management has on its tenants. The central issue includes what client driven housing management is (definition), in which ways this can be devised, what the envisioned effects are and which effects this management successfully accomplishes. These are answered using seven sub-questions. The focal point of this research shifts from an exploration of...